Terms and Conditions

Terms and Conditions for maskama.com E-Commerce Bookstore and E-Book Business

Effective Date: 1 December, 2023.

1. Acceptance of Terms

By accessing and using the maskama.com website (the “Site”) and purchasing products or services, you agree to comply with and be bound by these terms and conditions.

2. Product Information

Maskama.com makes every effort to display accurate and up-to-date information about our products, including books and e-books. However, we do not guarantee the accuracy, completeness, or reliability of any product information on the Site.

3. Ordering and Payment

(a) Order Placement: When you place an order through our website, you agree to provide accurate and complete information.

(b) Payment: All payments are processed securely. Maskama.com does not store your credit card information. Payment information is transmitted directly to our payment processor.

4. Delivery and Returns

(a) Delivery: Maskama.com aims to fulfill orders promptly. Delivery times may vary, and maskama.com is not responsible for delays caused by third-party delivery services.

(b) Returns and Refunds: Please refer to our “Returns and Refunds” policy for detailed information on the return process and eligibility.

5. Intellectual Property

(a) Copyright: All content on the Site, including but not limited to text, graphics, logos, images, and software, is the property of maskama.com and is protected by intellectual property laws.

(b) License: Upon purchase of an e-book, maskama.com grants you a non-exclusive, non-transferable license to download and use the e-book for personal, non-commercial purposes.

6. User Accounts

(a) Account Creation: To access certain features of the Site, you may be required to create an account. You are responsible for maintaining the confidentiality of your account information.

(b) Termination: Maskama.com reserves the right to terminate accounts or refuse service at its discretion.

7. Privacy

Please refer to our “Privacy Policy” for information on how maskama.com collects, uses, and protects your personal information.

8. Limitation of Liability

Maskama.com is not liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the Site or the purchase of products.

9. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of Malaysia. Any disputes arising from or in connection with these terms shall be subject to the exclusive jurisdiction of the courts in Malaysia.

10. Changes to Terms and Conditions

Maskama.com reserves the right to modify or replace these terms and conditions at any time. Changes will be effective upon posting on the Site. It is your responsibility to review these terms periodically.

11. Contact Information

If you have any questions about these terms and conditions, please contact us at admin@maskama.com.